Frequently Asked Questions
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How do I start?
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Getting started, progress, and setup.
Visit the catalog, pick a course, and begin. Progress is saved locally in your browser, so you can resume where you left off on the same device and browser.
Do you offer refunds?
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Refund window and eligibility.
Yes. Refunds are available within 14 days of purchase if you completed less than 20% of the course. If you’re unsure, contact support and we’ll help review your enrollment.
Are there certificates?
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Certificates and completion criteria.
Yes. Eligible courses provide a certificate after you pass the final quiz. Your certificate can be downloaded as a PDF and shared on your profile.
Which languages are supported?
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Audio language and subtitles.
Primary content is in English. Some courses include subtitles—availability is listed on each course page.
How do I access my courses?
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Login, devices, and availability.
After purchase, courses appear in your account library. You can access them on desktop and mobile browsers. For best results, keep cookies enabled so your session stays active.
Can I switch between dark and light theme?
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Theme settings and persistence.
Yes. If the header includes a theme toggle, your choice is saved in localStorage and applied across pages.
Still need help? Email support or call us.
Support: [email protected] · Phone: +1 (415) 555-0193